Privacy Policy
Overview
At The Growth Collective, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
1. Collection of Personal Information
We collect personal information about you that is necessary for us to provide our training programs and other services. This may include your name, email address, phone number, postal address, dietary requirements, your emergency contact details (in case we need to support you in an emergency during our training program) and any other information you provide us. This may also include photos that we take of you during our training programs which we may request your verbal or written consent to use our promotional materials and on social media.
2. Use of Personal Information
We use your personal information to provide you with our services, to communicate with you, to improve our services, and to comply with our legal obligations.
3. Disclosure of Personal Information
We may disclose your personal information to our employees, contractors, and service providers who need to access your personal information to provide our services. We may also disclose your personal information if required by law, to protect our rights or property, or to enforce our terms and conditions.
4. Security of Personal Information
We take reasonable measures to protect your personal information from unauthorised access, disclosure, or misuse. We use secure servers and encryption technology to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Analytics
We may use cookies or similar technologies to track user activity on our website, to improve our website's functionality and user experience. We may also use analytics tools to analyse user behavior and gather demographic information. This information is not personally identifiable.
6. Your Rights
You have the right to access, update, or correct your personal information. You may also request that we delete your personal information. Please contact us using the information provided below to make any such requests.
7. Complaints
If you have any concerns or complaints about our handling of your personal information, please contact us using the information provided below. We will investigate your complaint and respond to you in a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) to lodge a complaint.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. We will endeavour to notify you of any material changes by email or by posting a notice on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: hello@growthcollective.com.au
Phone: +61 (03) 8595 2231